Terms of Agreement

Updated 4/14/25

 

ROCKET CLUB

Membership Enrollment Agreement

Version 2.0 · Last updated July 8, 2026

This Membership Enrollment Agreement (the “Agreement”) is entered into between the parent or legal guardian accepting this Agreement (“Guardian” or “you”) and the applicable Rocket Club entity identified in Section 25 (“Rocket Club,” “we,” “us,” or “our”).

This Agreement governs the enrollment and participation of the minor child identified in the enrollment information (“Member”) in Rocket Club programs and services.

By signing electronically, checking the acceptance box, submitting enrollment, or allowing the Member to participate after receiving this Agreement, you acknowledge that you have read, understand, and agree to this Agreement on your own behalf and, to the extent legally permitted, on behalf of the Member.

You represent that you are the Member’s parent or legal guardian, or otherwise have legal authority to enter into this Agreement for the Member.

1. Definitions

“Academy” means the Rocket Club Academy tutoring and educational enrichment program.

“Course Materials” means Rocket Club’s lessons, slides, worksheets, assessments, certifications, characters, stories, videos, activities, games, templates, software, publications, training materials, methods, and other proprietary content.

“Guardian” means the parent or legal guardian entering into this Agreement and responsible for the Member’s enrollment, payment, transportation, conduct, and other obligations.

“Math” means the Rocket Club Math educational enrichment program.

“Member” means the minor child identified in the applicable enrollment information.

“Pop-Up” means a temporary Rocket Club program, event, activity, or experience held away from the Member’s regular Rocket Club location.

“Rocket Club Live” means an interactive online Rocket Club program.

“Rocket Fuel” or “RF” means Rocket Club’s in-program points and rewards currency. RF has no cash value, cannot be transferred or redeemed for money, and may be adjusted, deducted, suspended, or forfeited under this Agreement and applicable program rules.

2. Membership and Enrollment

Rocket Club offers different programs, membership types, schedules, locations, and pricing. The Member’s applicable program, location, schedule, monthly fee, and other enrollment details will be displayed during enrollment or otherwise confirmed in writing.

Membership is personal to the Member and may not be transferred to another person.

Throughout a semester or program period, Rocket Club will generally attempt to maintain the Member’s assigned class day and time. However, instructors, class groupings, schedules, locations, and programming may change because of enrollment, staffing, operational, safety, or educational needs.

Rocket Club cannot guarantee:

  1. The same class day or time in a future semester;

  2. A particular instructor;

  3. Placement with particular Members;

  4. Approval of a requested schedule change; or

  5. The availability of a replacement class if the Guardian changes the Member’s schedule.

If a Guardian requests a schedule change, Rocket Club may attempt to accommodate the request if an appropriate opening is available, but no change is guaranteed.

Enrollment remains subject to available space and Rocket Club’s determination that the program and class placement are appropriate for the Member.

3. Fees and Payment Authorization

3.1 Membership Fees

The Member’s regular monthly membership fee will be disclosed before enrollment is completed. Unless otherwise stated in writing, the fee is charged automatically on the first day of each month.

Membership fees reserve the Member’s ongoing place in the program and are not calculated solely according to the number of individual classes attended during a particular month.

3.2 Saving a Payment Method

Rocket Club may allow the Guardian to save a payment method without making an immediate membership charge. Providing a payment method authorizes Rocket Club and its payment processor to store the payment method securely and use it for future authorized charges.

Rocket Club uses third-party payment processors, including Stripe, to process and securely store payment information. Rocket Club does not receive or store the Guardian’s online banking login credentials.

When a bank account is connected for payment, Rocket Club requests only the information and permissions needed to save and charge the payment method. Rocket Club does not request access to the Guardian’s bank-account balances or transaction history.

3.3 Bank-Account Payments

A Guardian selecting a bank account authorizes Rocket Club and its payment processor to initiate recurring electronic debits for:

  1. Monthly membership fees;

  2. Approved freeze deposits;

  3. Late-pickup fees;

  4. Returned-payment amounts; and

  5. Other charges separately authorized by the Guardian.

There is no Rocket Club processing fee for payment by bank account.

The Guardian agrees to maintain sufficient funds and accurate bank-account information. Revoking or disconnecting a bank account does not eliminate charges already owed under this Agreement.

3.4 Credit-Card Payments

A Guardian selecting a credit card will be charged a credit-card price that includes a processing fee of up to three percent (3%) of the membership charge.

The actual total credit-card price, including the processing fee, will be displayed before the Guardian authorizes the payment. The processing fee will not exceed the amount Rocket Club is charged for accepting the applicable credit-card transaction.

The credit-card processing fee applies only when a credit card is selected. It does not apply to bank-account payments.

3.5 Authorization for Recurring Charges

By providing a payment method, the Guardian authorizes Rocket Club and its payment processor to charge the selected payment method automatically for all amounts owed under this Agreement until the membership is canceled or terminated.

This authorization includes charges made when the Guardian is not actively using the Rocket Club website or payment page at the time of the charge.

3.6 Failed Payments

If a payment is declined, returned, reversed, or otherwise unsuccessful, Rocket Club may:

  1. Contact the Guardian for an updated payment method;

  2. Retry the payment as permitted by applicable law and payment-network rules;

  3. Suspend the Member’s participation until the balance is paid; or

  4. Terminate the membership after reasonable notice.

The Guardian remains responsible for valid charges even if a payment method expires, is replaced, or cannot be processed.

Rocket Club will not impose a separate returned-payment fee unless the amount and circumstances have been disclosed in advance and the fee is permitted by applicable law.

4. Automatic Monthly Renewal

IMPORTANT AUTOMATIC-RENEWAL TERMS

The membership is an ongoing monthly membership. It automatically renews each month until canceled by the Guardian or terminated by Rocket Club.

Unless otherwise stated in the enrollment details:

  1. The membership renews monthly;

  2. The monthly membership fee is charged on the first day of each month;

  3. The amount charged is the membership price shown in the Member’s enrollment information, together with any properly disclosed credit-card processing fee or separately authorized charge;

  4. The Guardian may cancel at any time as described in Section 10; and

  5. Cancellation becomes effective at the end of the then-current paid membership period unless Rocket Club confirms an earlier effective date.

After enrollment, Rocket Club will provide an electronic confirmation containing or linking to the membership terms and cancellation method.

5. Attendance and Missed Classes

Regular attendance is encouraged and supports the Member’s educational progress.

Please notify Rocket Club on the day of class, or earlier when possible, if the Member will not attend.

Rocket Club does not provide refunds, prorated fees, or credits for classes missed because of:

  1. The Member’s absence;

  2. Illness;

  3. Family travel;

  4. School events;

  5. Scheduling conflicts;

  6. Transportation issues; or

  7. Other circumstances personal to the Member or Guardian.

A Member may request to attend a makeup class during the same week. Makeup classes:

  1. Require advance approval from Rocket Club management;

  2. Are subject to appropriate class placement and available capacity;

  3. Are not guaranteed;

  4. May not be carried forward or accumulated;

  5. Have no cash value; and

  6. May be limited or discontinued when operationally necessary.

A missed makeup class does not create a right to an additional makeup, credit, or refund.

6. Calendars, Holidays, Closings, and Program Changes

Rocket Club may close or operate on modified hours during federal holidays, school breaks, summer periods, severe weather, emergencies, building conditions, staffing disruptions, public-health events, or other circumstances.

Rocket Club does not necessarily follow public-school calendars, private-school calendars, government-office closings, or school weather decisions.

Guardians are responsible for checking Rocket Club communications and the applicable Rocket Club calendar.

Ordinary scheduled holidays and closures listed on Rocket Club’s published calendar do not create a right to a refund or prorated membership fee.

When Rocket Club unexpectedly cancels a class, Rocket Club may, depending on the circumstances:

  1. Offer a makeup class;

  2. Offer a substitute activity;

  3. Provide a remote session;

  4. Take another reasonable corrective measure.

Rocket Club may modify curriculum, class format, instructors, hours, locations, or delivery methods when reasonably necessary.

7. Arrival, Pickup, and Authorized Adults

The Guardian is responsible for ensuring that the Member arrives and is picked up safely and on time.

A Member must be picked up by the Guardian or another adult authorized by the Guardian unless Rocket Club has received and approved written permission for a different arrangement.

Rocket Club may require identification before releasing a Member and may refuse to release a Member to a person who:

  1. Is not authorized;

  2. Cannot provide satisfactory identification;

  3. Appears impaired;

  4. Creates a safety concern; or

  5. Is otherwise prohibited from taking custody of the Member.

The Guardian must promptly inform Rocket Club of any custody order, protective order, or other legal restriction affecting who may pick up or communicate regarding the Member. Rocket Club may require supporting documentation.

Late Pickup

A five-minute grace period applies after the scheduled pickup time.

After the grace period, a late fee of ten dollars ($10.00) applies for each additional five-minute period, or portion of a five-minute period, that the Member remains at Rocket Club.

For example, pickup six minutes after the scheduled time results in one $10 late fee, and pickup eleven minutes after the scheduled time results in two $10 late fees.

The Guardian authorizes Rocket Club to charge applicable late-pickup fees to the payment method on file.

Repeated late pickup may result in suspension or termination. Rocket Club may terminate a membership after three separate late-pickup incidents.

If a Member remains after closing and Rocket Club cannot reach an authorized adult, Rocket Club may contact emergency contacts, building security, law enforcement, child-protection authorities, or other appropriate services when reasonably necessary to protect the Member.

8. Membership Freezes

A freeze temporarily pauses regular membership billing under the conditions below. A freeze is not effective until Rocket Club confirms it in writing.

8.1 Academy Memberships

Academy Members may request up to two months of membership freeze during a calendar year.

8.2 Math Memberships

Math Members may request a freeze for July, August, or both months.

8.3 Freeze Requirements

All freezes are subject to the following:

  1. The request must be submitted through Rocket Club’s designated freeze process before the freeze begins;

  2. A freeze cannot be applied retroactively;

  3. The Guardian must pay the non-refundable deposit disclosed on the freeze request form before submitting the request;

  4. The deposit will be applied toward the Member’s membership fee for the confirmed return month;

  5. The requested return month must be identified;

  6. Regular billing will resume automatically for the confirmed return month;

  7. A freeze does not necessarily guarantee the same instructor, class day, class time, or exact placement upon return;

  8. If the Guardian cancels instead of returning, or the Member does not return during the confirmed return month, the deposit is forfeited unless Rocket Club agrees otherwise in writing; and

  9. Additional or different freezes require Rocket Club’s written approval.

9. Refunds and Credits

Except where this Agreement expressly states otherwise or applicable law requires otherwise:

  1. Membership fees are non-refundable after the applicable membership period begins;

  2. Partial-month refunds are not provided;

  3. Missed classes do not create a refund or credit;

  4. Makeup opportunities have no cash value;

  5. Rocket Fuel has no cash value; and

  6. Freeze deposits are non-refundable.

Nothing in this Agreement limits a refund, cancellation right, or other remedy that cannot legally be waived.

10. Cancellation by the Guardian

The Guardian may cancel the membership at any time by submitting the Rocket Club Exit Form at:

rocketclub.com/exit

Rocket Club will not require the Guardian to speak with an employee, provide a reason for cancellation, or complete an additional retention process before cancellation is accepted.

To prevent the next charge scheduled for the first day of a month, the Exit Form must be submitted no later than 11:59 p.m. Eastern Time on the final calendar day of the preceding month.

For example, to prevent the charge scheduled for August 1, cancellation must be submitted by 11:59 p.m. Eastern Time on July 31.

Cancellation generally becomes effective at the end of the then-current paid membership period. The Member may continue attending through that period unless Rocket Club confirms otherwise.

Rocket Club will send an electronic cancellation confirmation. The Guardian should retain that confirmation.

If the Guardian submits a timely cancellation but the next monthly payment has already been processed because of a payment-processing error, Rocket Club will reverse or refund the erroneous charge.

Cancellation does not eliminate:

  1. Amounts already owed;

  2. Charges properly incurred before cancellation;

  3. Late-pickup fees;

  4. Returned-payment obligations; or

  5. Other separately authorized charges.

After cancellation, the Member may lose access to Member-only systems, profiles, Rocket Fuel, certifications, hosted content, Member businesses, or other benefits. Rocket Club may retain records as described in its Privacy Policy and as reasonably necessary for legal, safety, accounting, dispute-resolution, or operational purposes.

11. Suspension or Termination by Rocket Club

Rocket Club may suspend or terminate a membership for legitimate safety, conduct, payment, educational, or operational reasons, including:

  1. Failure to pay amounts owed;

  2. Repeated failed payments;

  3. Repeated late pickup;

  4. Unsafe, threatening, harassing, discriminatory, dishonest, or seriously disruptive conduct by a Member or Guardian;

  5. Material violation of this Agreement or program rules;

  6. Cheating, fraud, theft, or misuse of Rocket Fuel or Rocket Club systems;

  7. Damage to property;

  8. Conduct that materially interferes with other Members’ participation;

  9. Failure to provide accurate enrollment, health, emergency, custody, or payment information;

  10. A determination that Rocket Club cannot reasonably or safely meet the Member’s needs;

  11. Closure, consolidation, relocation, or discontinuation of a class, program, or location; or

  12. Other circumstances in which continued participation would create an unreasonable safety, legal, or operational risk.

When reasonably appropriate, Rocket Club will provide notice and an opportunity to address the issue before termination. Immediate suspension or termination may occur when Rocket Club reasonably believes there is a safety risk, serious misconduct, fraud, threat, or other urgent concern.

If Rocket Club terminates the membership solely because Rocket Club discontinues the applicable service and cannot offer a reasonably comparable alternative, Rocket Club will refund or credit prepaid fees covering the period after termination.

If termination results from nonpayment, misconduct, safety concerns, or a material violation of this Agreement, fees already paid are not refundable except where required by law.

12. Conduct and Safety Rules

Members and Guardians must:

  1. Treat Members, families, instructors, employees, visitors, and neighbors respectfully;

  2. Follow reasonable safety and program instructions;

  3. Avoid harassment, bullying, threats, violence, discrimination, or intimidation;

  4. Avoid damaging or taking property;

  5. Use technology and online platforms appropriately;

  6. Refrain from cheating or manipulating rewards;

  7. Provide accurate information;

  8. Comply with pickup, building, and location rules; and

  9. Avoid conduct that materially disrupts instruction or another Member’s participation.

Rocket Club may establish reasonable additional rules for particular locations, classes, events, technology platforms, or activities.

13. Health, Illness, Allergies, and Emergency Care

The Guardian represents that, to the best of the Guardian’s knowledge, the Member is physically and emotionally able to participate safely in the enrolled program, subject to any information disclosed to Rocket Club.

The Guardian must promptly provide accurate and current information concerning:

  1. Allergies;

  2. Medical conditions;

  3. Medications relevant to emergency response;

  4. Physical or developmental limitations;

  5. Behavioral or emotional needs affecting safety;

  6. Emergency contacts; and

  7. Any other information reasonably necessary to protect the Member or others.

A Member who is sick, contagious, feverish, vomiting, experiencing diarrhea, or otherwise unable to participate safely should remain home.

Rocket Club may refuse or discontinue in-person participation when a Member appears ill or when Rocket Club reasonably believes participation may create a health or safety concern.

Emergency Authorization

If Rocket Club reasonably believes that the Member needs emergency assistance, the Guardian authorizes Rocket Club to:

  1. Provide reasonable first aid;

  2. Contact emergency medical services;

  3. Contact the Guardian and listed emergency contacts;

  4. Share reasonably necessary medical, allergy, and emergency information with responders; and

  5. Arrange emergency transportation or treatment when the Guardian cannot be reached promptly.

Rocket Club does not guarantee that a particular employee will have medical training.

The Guardian is responsible for medical, ambulance, hospital, or other emergency expenses incurred for the Member, except to the extent another party is legally responsible.

Rocket Club does not administer prescription or over-the-counter medication unless a separate written arrangement has been approved by Rocket Club.

14. Educational Program; No Guarantee of Results

Rocket Club provides educational enrichment, instruction, and related activities. Rocket Club programs are not intended to provide full-day or custodial childcare.

Guardians remain responsible for timely arrival, pickup, emergency availability, and compliance with location policies.

Member progress depends on many factors, including attendance, age, participation, practice, development, and individual learning needs. Rocket Club does not guarantee:

  1. A particular academic result;

  2. Passage of an assessment;

  3. Receipt of a certification;

  4. Admission to a school or program;

  5. Improvement by a particular date; or

  6. Any specific financial or commercial outcome from a Member business.

Rocket Club may adjust instructional level, activities, group placement, assessment timing, or curriculum based on its educational judgment.

15. Rocket Fuel and Rewards

Rocket Fuel is an in-program reward system and not money, stored value, wages, or property having cash value.

Rocket Club may establish or change rules governing how RF is earned, used, adjusted, deducted, suspended, or forfeited.

RF:

  1. Cannot be exchanged for cash;

  2. Cannot be sold;

  3. Cannot be transferred between Members unless Rocket Club expressly permits it;

  4. May expire or be forfeited upon cancellation or termination;

  5. May be corrected when awarded in error; and

  6. May be deducted for cheating, fraud, manipulation, misconduct, or rule violations.

Cheating in Rocket Club Live or another Rocket Club activity may result in a deduction of up to 50,000 RF and may result in suspension or termination.

Rocket Club may change available rewards, reward prices, inventories, redemption rules, and RF values at any time. No particular reward is guaranteed to remain available.

16. Member Businesses and Member-Created Work

As part of certain programs, Members may develop business ideas, names, artwork, writing, products, presentations, photographs, videos, or other original work.

16.1 Member Ownership

Except for Rocket Club Materials described below, the Member retains ownership of the Member’s original, independently created work.

16.2 Rocket Club Ownership

Rocket Club retains all ownership rights in its preexisting and independently developed intellectual property, including:

  1. The Rocket Club name and logos;

  2. Rocket Club characters;

  3. Rocket Fuel;

  4. Certifications and certification systems;

  5. Curriculum and teaching methods;

  6. Templates;

  7. Course Materials;

  8. Website and platform features;

  9. Lesson content; and

  10. Other Rocket Club branding and proprietary materials.

Using Rocket Club Materials in a Member project does not transfer ownership of those materials to the Member.

16.3 Similar Ideas

Rocket Club may reject, limit, or request changes to a proposed Member business or project.

Multiple Members may pursue similar general concepts, such as dog walking, custom clothing, toys, food products, tutoring, or other common business categories. A Member does not receive exclusive rights to a general business concept merely because the Member worked on it at Rocket Club.

16.4 License Needed to Operate the Program

The Guardian grants Rocket Club a non-exclusive, royalty-free license to host, reproduce, display, format, and distribute the Member’s work only as reasonably necessary to:

  1. Provide the program;

  2. Display the work within Rocket Club;

  3. Operate Member websites or e-commerce features;

  4. Complete printing or production requested through the program;

  5. Preserve program records; and

  6. Share the work privately with the Guardian and Member.

Public advertising or promotional use of identifiable Member work is governed by the optional media consent in Section 18.

16.5 End of Membership

After cancellation or termination, Rocket Club may remove the Member’s business, profile, store, website, or content from Rocket Club systems.

Rocket Club is not required to preserve or provide continued hosting after membership ends. The Guardian should retain copies of any Member-created work the family wishes to keep.

Rocket Club is not required to retrieve, recall, or destroy materials that were lawfully printed, distributed, or published before consent was withdrawn, although Rocket Club will stop new public promotional use when reasonably practicable.

17. Course Materials and Rocket Club Intellectual Property

Subject to timely payment and compliance with this Agreement, Rocket Club grants the Member a limited, non-exclusive, non-transferable, revocable right to use Course Materials for the Member’s personal educational participation in Rocket Club.

The Guardian and Member may not, without Rocket Club’s prior written permission:

  1. Copy or reproduce Course Materials for commercial use;

  2. Publish or publicly distribute Course Materials;

  3. Sell, license, rent, or sublicense Course Materials;

  4. Share login credentials or restricted materials with another person;

  5. Record or redistribute classes;

  6. Remove ownership notices;

  7. Create commercial derivative products based on Rocket Club characters, curriculum, or materials;

  8. Use Course Materials to operate or assist a competing program; or

  9. Use Course Materials in a manner that infringes Rocket Club’s or another person’s rights.

Reasonable personal copies of worksheets provided for the Member’s own educational use are permitted unless otherwise stated.

Rocket Club reserves all rights not expressly granted.

18. Optional Public Media Consent

Public marketing consent is optional and is not required for the Member to enroll or participate.

The Guardian’s selection on the enrollment form or separate media-release form controls whether Rocket Club may use the Member’s identifiable image, voice, video, name, statements, artwork, or other content in public-facing materials.

18.1 When the Guardian Opts In

If the Guardian affirmatively opts in, the Guardian grants Rocket Club and its affiliates a non-exclusive, worldwide, royalty-free license to photograph, record, reproduce, edit, publish, and display the Member’s approved media in:

  1. Rocket Club websites;

  2. Social-media accounts;

  3. Digital and printed advertisements;

  4. Press materials;

  5. Promotional videos;

  6. Brochures and displays; and

  7. Other Rocket Club marketing materials.

Rocket Club may edit the media for length, size, layout, or presentation but will not intentionally use it in a misleading or derogatory manner.

The Guardian waives the right to inspect or approve the finished marketing material and acknowledges that no compensation is owed for approved use.

18.2 When the Guardian Does Not Opt In

If the Guardian does not affirmatively opt in, Rocket Club will not knowingly use an identifiable image, voice, or video of the Member for new public marketing.

This does not prevent:

  1. Internal use for safety, training, quality control, or program administration;

  2. Security-camera recording under Section 21;

  3. Incidental appearance in a crowd or background where the Member is not a featured or readily identifiable subject, to the extent permitted by law; or

  4. Use required for legal, insurance, or safety purposes.

18.3 Withdrawal of Media Consent

The Guardian may withdraw optional media consent prospectively by contacting Rocket Club in writing.

Withdrawal applies to future uses after Rocket Club has had a reasonable opportunity to process the request. Rocket Club is not required to retrieve printed materials already distributed or remove content already republished by unaffiliated third parties.

19. Rocket Club Live and Online Participation

Rocket Club Live and other online activities may use video conferencing, games, websites, or third-party educational platforms.

The Guardian is responsible for supervising the Member’s appropriate use of the Member’s device and internet connection.

The Member should not disclose private information in a public or group chat, including:

  1. A home address;

  2. Telephone number;

  3. Personal email address;

  4. Password;

  5. School schedule;

  6. Precise location; or

  7. Other sensitive personal information.

Unless Rocket Club instructs otherwise, Members should use a first name and last initial, approved nickname, or designated Rocket Club identifier.

Public posting of a recording that identifies the Member requires the Guardian’s optional media consent under Section 18. Rocket Club may make internal recordings when reasonably necessary for safety, training, quality assurance, incident review, or program administration, subject to the Privacy Policy.

Rocket Club Live Conduct Rules

Members must:

  1. Be respectful in chat and on camera;

  2. Use an appropriate display name;

  3. Avoid spamming;

  4. Avoid explicit language, images, gestures, or sounds;

  5. Avoid using multiple devices to gain an advantage;

  6. Avoid placing answers in the chat when prohibited;

  7. Avoid inappropriate game names or symbols;

  8. Avoid impersonating another person;

  9. Avoid sharing another Member’s information; and

  10. Follow instructor directions.

Rocket Club may mute, remove, suspend, or terminate a participant who violates these rules.

Use of third-party services is also subject to the applicable provider’s terms and privacy practices, as further described in Rocket Club’s Privacy Policy.

20. Pop-Up and Off-Site Experiences

Rocket Club may offer Pop-Up events and other off-site experiences.

The Guardian is responsible for reviewing event-specific details, including location, transportation, clothing, supervision, food, physical activity, and pickup requirements.

Certain Pop-Ups may require a separate permission form, medical disclosure, transportation authorization, or event-specific acknowledgment before participation.

Participation may involve ordinary and inherent risks associated with travel, public spaces, group activities, movement, equipment, weather, food, crowds, or the specific activity. The Guardian agrees to disclose relevant health or safety information and instruct the Member to follow reasonable safety directions.

Nothing in this Section releases Rocket Club from liability that cannot legally be waived.

21. Security Cameras and Internal Recordings

Security cameras may be used at Rocket Club’s physical locations.

The Guardian acknowledges that the Member may be recorded while entering, attending, or leaving a Rocket Club location.

Security recordings may be used for:

  1. Safety and security;

  2. Incident investigation;

  3. Protection of Members, employees, and property;

  4. Staff training;

  5. Insurance matters;

  6. Legal compliance; and

  7. Dispute resolution.

Security-camera footage will not be used as featured public marketing content without the Guardian’s optional media consent, except where disclosure is legally required or reasonably necessary in connection with a safety, law-enforcement, insurance, or legal matter.

Rocket Club may retain and delete recordings according to operational needs, storage limitations, legal requirements, and its Privacy Policy.

22. Assumption of Risk, Responsibility, Release, and Indemnification

The Guardian understands that participation in an educational program may involve ordinary risks, including slips, falls, minor collisions, use of classroom materials, interactions with other children, food exposure, off-site travel, technology use, and other risks that cannot be completely eliminated.

The Guardian voluntarily permits the Member to participate with knowledge of these ordinary and inherent risks.

To the fullest extent permitted by applicable law, the Guardian, individually and on behalf of the Guardian’s own claims, releases Rocket Club and its owners, affiliates, officers, employees, instructors, contractors, landlords, and agents from claims arising solely from ordinary and inherent risks of participation that occur without negligence or other legally actionable misconduct by a released party.

This Agreement does not release or limit liability for:

  1. Gross negligence;

  2. Reckless conduct;

  3. Intentional misconduct;

  4. Fraud;

  5. A violation of law;

  6. Liability that applicable law does not permit a party to waive; or

  7. A minor’s claim that a Guardian cannot legally release in advance.

The Guardian is responsible for loss, damage, cost, or injury caused by the Guardian’s own intentional misconduct, reckless conduct, material violation of this Agreement, or knowingly false representation.

To the fullest extent permitted by law, the Guardian agrees to indemnify Rocket Club against third-party claims directly arising from such conduct by the Guardian. This indemnification does not require the Guardian to indemnify Rocket Club for Rocket Club’s own negligence or other conduct for which indemnification is prohibited.

Nothing in this Agreement should be interpreted as waiving a non-waivable right belonging to the Member.

23. Privacy and Children’s Information

Rocket Club collects, uses, stores, and shares personal information as described in the Rocket Club Privacy Policy, available at:

rocketclub.com/privacy

The Privacy Policy is incorporated into this Agreement.

The Guardian consents to Rocket Club’s collection and use of information reasonably necessary to:

  1. Enroll and identify the Member;

  2. Provide classes and services;

  3. Track attendance and progress;

  4. Administer certifications and Rocket Fuel;

  5. Communicate with the Guardian;

  6. Process payments;

  7. Maintain safety and security;

  8. Operate Rocket Club systems;

  9. Comply with legal obligations; and

  10. Protect Rocket Club, Members, families, and staff.

Where legally required, Rocket Club will obtain separate verifiable parental consent before collecting, using, or disclosing covered personal information online from a child under age thirteen.

The Guardian may contact Rocket Club regarding access, correction, deletion, consent withdrawal, or other privacy requests as described in the Privacy Policy.

The Guardian is responsible for maintaining accurate contact, emergency, and enrollment information.

24. Governing Law and Dispute Resolution

The Guardian and Rocket Club should first attempt in good faith to resolve disputes informally by providing written notice describing the issue and requested resolution.

24.1 New York Locations

For memberships contracted through a New York Rocket Club entity, this Agreement is governed by the laws of the State of New York, without regard to conflict-of-law principles.

Subject to any non-waivable right to bring a claim elsewhere, legal proceedings relating to the membership must be brought in a state or federal court with jurisdiction over New York County, New York.

24.2 Hoboken

For memberships contracted through Rocket Club Hoboken LLC, this Agreement is governed by the laws of the State of New Jersey, without regard to conflict-of-law principles.

Subject to any non-waivable right to bring a claim elsewhere, legal proceedings relating to the membership must be brought in a state or federal court with jurisdiction over Hudson County, New Jersey.

24.3 Virtual Services

For virtual services contracted through Rocket Club LLC, this Agreement is governed by New York law, and disputes must be brought in a court with jurisdiction over New York County, New York, to the fullest extent permitted by law.

This provision does not waive mandatory consumer protections or jurisdictional rights that applicable law gives a Guardian or Member and does not permit the waiver of a minor’s non-waivable rights.

24.4 Small Claims

Either party may bring an eligible individual claim in a court of appropriate small-claims jurisdiction.

25. Contracting Entities

The Guardian’s contract is with the Rocket Club entity associated with the Member’s enrolled location or service:

  • Virtual services: Rocket Club LLC

  • Hoboken: Rocket Club Hoboken LLC

  • Upper West Side: Rocket Club Math UWS LLC

  • Upper East Side — Third Avenue: Rocket Club Math Upper East Side LLC

  • Tribeca: Rocket Club Math Tribeca LLC

  • Upper East Side — Lexington Avenue: Rocket Club Math Lexington LLC

The applicable entity is responsible for providing the Member’s program and for obligations directly associated with that program.

The use of shared Rocket Club branding, websites, employees, systems, or administrative services does not automatically make every Rocket Club entity responsible for another entity’s obligations.

26. Communications

The Guardian consents to receive operational communications concerning:

  1. Enrollment;

  2. Class schedules;

  3. Attendance;

  4. Closings;

  5. Pickup;

  6. Health and safety;

  7. Payments;

  8. Membership status;

  9. Program updates; and

  10. Changes to this Agreement.

Communications may be delivered by email, telephone, text message, website notice, or another contact method supplied by the Guardian.

Operational messages are part of administering the membership. Marketing communications remain subject to applicable opt-out rights.

The Guardian must keep all contact information current.

27. Changes to Membership Terms

Rocket Club may update this Agreement or related policies when reasonably necessary.

For material changes affecting price, billing frequency, automatic renewal, cancellation rights, dispute resolution, privacy, or other significant rights, Rocket Club will provide direct advance notice by email or another legally permitted method.

When affirmative consent is legally required, the change will not take effect without that consent.

Changes that are administrative, clarifying, legally required, or not materially adverse may take effect upon the stated effective date after notice.

Continued participation after the effective date of a properly disclosed change constitutes acceptance only to the extent permitted by applicable law.

28. General Terms

28.1 Entire Agreement

This Agreement, the enrollment information, the Privacy Policy, any applicable optional media consent, and any program-specific written terms constitute the complete agreement concerning the membership.

They supersede prior oral or written statements concerning the same subject.

28.2 Order of Priority

If the enrollment information conflicts with this Agreement regarding the Member’s specific location, schedule, program, or price, the enrollment information controls for that specific item.

This Agreement otherwise controls unless Rocket Club expressly agrees in writing to different terms.

28.3 Assignment

Rocket Club may assign this Agreement in connection with a restructuring, sale, transfer, merger, or change in program operations, provided the assignment does not eliminate non-waivable rights.

The Guardian may not transfer the membership or assign this Agreement without Rocket Club’s written approval.

28.4 Severability

If any provision is determined to be invalid or unenforceable, it will be limited or interpreted to the minimum extent necessary to make it enforceable where possible.

The remainder of the Agreement will remain effective.

28.5 No Waiver

A party’s failure to enforce a provision on one occasion does not waive the right to enforce it later.

28.6 Force Majeure

Rocket Club is not responsible for delay, closure, or failure to provide services caused by circumstances reasonably beyond its control, including severe weather, fire, flood, utility failure, building closure, government action, epidemic, pandemic, transportation interruption, civil emergency, labor disruption, or similar event.

Rocket Club will make reasonable efforts to communicate and provide an appropriate alternative, credit, or other response when warranted by the duration and effect of the disruption.

28.7 Headings

Section headings are provided for convenience and do not limit the meaning of the provisions.

28.8 Survival

Provisions that by their nature should continue after cancellation or termination—including payment obligations, intellectual-property restrictions, privacy and record provisions, dispute terms, and responsibility for prior conduct—will survive.

29. Electronic Acceptance and Acknowledgment

By checking the acceptance box, signing electronically, submitting enrollment, or permitting the Member to participate after receiving this Agreement, the Guardian confirms that:

  1. The Guardian has reviewed the Member’s program, location, schedule, and price;

  2. The Guardian understands that the membership renews automatically each month;

  3. The Guardian authorizes recurring charges to the selected payment method;

  4. The Guardian understands how and when to cancel;

  5. The Guardian has reviewed the credit-card price and any processing fee before selecting a credit card;

  6. The Guardian has read the health, emergency, conduct, pickup, privacy, and risk provisions;

  7. Public marketing consent is optional and controlled separately;

  8. The Guardian has authority to enroll the Member; and

  9. The Guardian agrees to this Agreement.

Electronic acceptance has the same effect as a handwritten signature.

Guardian’s full name: Captured during enrollment
Member’s full name: Captured during enrollment
Program and location: Captured during enrollment
Date of acceptance: Recorded electronically
Agreement version: Version 2.0, July 8, 2026

 

Find out more about Rocket Club at rocketclub.com.